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Studio Support

Questions and Care

We reply to all parcel tracking inquiries and stock restock messages within one business day.

Essential Guidance

Shipping, Care, and Returns

Everything you need to know about your handmade keep-sake dispatch and upkeep.

UK Tracked Delivery

Gentle Sponge Clean

Returns & Safety

Ready-to-dispatch orders leave our North Yorkshire studio within 1-3 business days via Royal Mail Tracked 24 or 48.

Maintain your amigurumi character with a gentle sponge clean using mild soapy water. Allow to air dry completely.

Standard items carry a 14-day return window. All plushies comply fully with rigorous UKCA toy safety standards.

Get in Touch

Send Us a Message

Reach out for parcel tracking, restock updates, or general studio questions.